AVAÉ– Terms and Conditions

Last updated: [2025-02-07]

1. Introduction

Welcome to AVAÉ. These Terms and Conditions govern your use of our website, tryavae.com, and your purchase of products from our store.

By accessing or using our website, you agree to be bound by these Terms and Conditions.
If you do not agree to these terms, please refrain from using the website.

2. General Information

AVAÉ is an EU-based e-commerce business operating in accordance with Swedish consumer protection and data protection laws.

All purchases made through our website are subject to these Terms and Conditions and applicable EU legislation, including consumer protection and e-commerce regulations.

3. Eligibility

To make a purchase or create an account on our website, you must be at least 18 years old or have permission from a parent or legal guardian.

You agree to provide accurate and complete information when creating an account or placing an order.

4. Accounts

Customers may create an account to track orders and manage their preferences.

You are responsible for keeping your login credentials secure and for all activity that occurs through your account.

We reserve the right to suspend or terminate accounts that violate these Terms and Conditions or are used for unauthorized purposes.

5. Orders and Payment

All prices displayed on our website are stated in EUR (or local currency where available) and include VAT unless otherwise stated.

We accept the major payment methods displayed at checkout.

By placing an order, you confirm that:

1. The information you provide is accurate and up to date.
2. You are legally authorized to use the selected payment method.
3. We reserve the right to refuse or cancel orders where fraud or unauthorized activity is suspected.

6. Shipping and Delivery

We offer delivery throughout the European Union.

Shipping costs and delivery times vary depending on your location and selected shipping method.

Estimated delivery times are displayed at checkout but are not guaranteed.

AVAÉ is not responsible for delays caused by customs processing, postal services, or other circumstances beyond our reasonable control.

7. Returns and Refunds

Our Refund & Return Policy explains your rights regarding product returns and refunds, including our 30-day money-back guarantee.

8. Product Information

We make every effort to display product images, colors, descriptions, and specifications as accurately as possible.

However, please note that your screen settings may affect how colors and other details appear. Minor variations may occur.

9. Personal Information and Privacy

We collect and process personal information in accordance with the EU General Data Protection Regulation (GDPR).

This includes information you provide when creating an account, making a purchase, or subscribing to our newsletter.

We use this information only for legitimate business purposes, such as order processing, customer service, and marketing (where your consent is required).

For more information, please see our Privacy Policy.

10. Intellectual Property Rights

All content on this website — including text, images, logos, product designs, and graphics — is owned by or licensed to AVAÉ.

You may not copy, reproduce, distribute, or otherwise use any content without our prior written consent.

11. Limitation of Liability

To the fullest extent permitted by applicable law, AVAÉ shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or products purchased through it.

This includes, but is not limited to, loss of data, revenue, or profits.

Nothing in these Terms and Conditions excludes or limits any rights or remedies that cannot legally be excluded or limited under applicable consumer protection law.

12. Governing Law and Disputes

These Terms and Conditions are governed by Swedish law and applicable EU legislation.

Any disputes shall primarily be resolved by the competent Swedish courts, unless otherwise required by mandatory consumer protection laws.

13. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions from time to time.

Any changes will be published on this page together with an updated “Last updated” date.

Your continued use of the website after changes have been published constitutes acceptance of the updated Terms and Conditions, to the extent permitted by applicable law.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 Email: info@tryavae.com
🌐 Website: https://tryavae.com/